Job Completion Survey - Rug Cleaning

• Reviewed By: Linda B.
• Location: Mckinney, TX 75070
• April 8th, 2016

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• Comment: I had a 7 1/2 X 9 1/2 foot rug that I paid about $100 for - not wool. It did not need all the cleaning a wool rug would. So, I believe $223.60 was why the VALUE was terrible. I am elderly and the last time Dalworth cleaned it in my home it was $80 and the men put it outside to dry but after they left I could not lift or move the furniture to put it back in the house. That is why I used pick up and return so the men could move the furniture and put it back in place. They did a very good job. Value terrible.
• Overall Rating