10 Step Area Rug Cleaning Process

Step 2: Follow Up Detailed Rug Inspection

Once the rug is in our area rug cleaning facility, a certified rug specialist re-measures it and thoroughly inspects your rug a second time to determine its fiber construction, special needs and the best cleaning method, cleaning products and drying time needed. During this step, the technician also determines crucial information about the rug’s pre-existing condition and investigates and documents any rug damage, such as:

• Dry and wet rot
• Mold and mildew
• Dye stains, color bleeding, discoloration, and browning
• Rug Stains
• Fading
• Worn and rotten fringes
• Pet Odors and waste, such as pet urine, feces, and vomit

Step 4: Clear Water Rug Cleaning, Immersion Wash and Rinse

After dusting and before washing your rug, we test the rug for colorfastness. We determine the amount of moisture the rug can tolerate to achieve the best rug cleaning results while maintaining the color vibrancy of the rug without dye bleeds. We select gentle cleaning agents based on your rug's condition, and we use a clear-water rinse to wash out all removable stains, dirt, and odors. Our rug technicians do this rug cleaning process by hand, and we repeat it until the rug water washes clear and we are satisfied with the results.

Step 5: Fresh Air Rug Drying

Once clean, we air dry each rug for natural and gentle rug care. Some rugs are hung to dry, using gravity to pull water out, while other rugs are dried flat. We determine the best drying method for your rug based on your rug type.

Step 6: Rug Combing, Brushing, and Fluffing

As the rug dries, we use combing and brushing or pile-fluffing techniques for the best results to deliver a luxuriously soft rug to you. Your feet will thank us!

Step 7: Rug Fringe Cleaning and Grooming

Once the rug is dry, we groom the fringes and hand comb and trim fringe edges for the final touch to a beautifully clean, fresh, vibrant and restored rug.

Step 9: Optional Rug Fiber Protector, Insect Repellent & Rug Pad Services

At your request, as an optional service, we can apply moth, carpet beetle, and insect larvae deterrent, and fiber protector to prevent your rug from future staining. We also offer and can deliver and install a custom-sized, non-skid rug pad to prolong the life and beauty of your fine area rug.

A quality rug pad custom-sized and selected especially for your rug for hard flooring surfaces or carpeted areas is a sound investment that will protect and extend the life of your rug. We customize the size and thickness of the pad to reduce friction between the floor surface and the rug. The rug pad will keep the rug in place, provide safety by reducing slipping, and provide an added layer of sound absorption.