How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: You cleaned our rug beautifully, but rolled it up before it was dry. We were out of town for 4 weeks, and the fringe developed mold which you were mostly but not completely able to remove on the second try.