How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: It's expensive to clean, and this was an old rug. But I couldn't find another I liked as much. Just took the plunge even though this is a significant chunk of money I could have put into a new rug. There are a couple of spots you couldn't get out, but I knew that was a possibility going in. Overall, very prompt and professional service. Rug looks much better and I would use you again.