How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: I had a small hole in an area rug that I asked for an estimate to be repaired. You repaired it for me free of charge which I greatly appreciate. However a brown fiber was put in the place of sage green where the origional fibers were. It is tepaired, but now looks like a spot or stain on the rug.