How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: I noticed that on the order the tech noted permanent stains, traffic wear, and pulled fibers. My rug really didn’t have any of that. The tech had me sign his tablet, but I couldn’t see the notes.