Job Completion Survey - Rug Cleaning

• Reviewed By: Jennifer S.
• Location: North Richland Hills, TX 76182
• May 7th, 2018

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• Comment: Great customer service and follow up! A customer service rep called a day or two after my large living room rug was delivered back to my home wanting to know if I was happy with the cleaning. I was a bit disappointed that the rug didn't really look much different and there were a couple of stains still visible. She had the rug picked back up the next day to be cleaned again and the rug was redelivered 3 days later. Very happy with the end results!
• Overall Rating