How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: I only put three stars on the initial call because the rep said she would call me back to confirm and never did. After a week, I called and had a different rep. I told her I never got the call I was told I would get. She did some checking and discovered that the first rep had written my phone number down incorrectly. Second rep worked out fine, and all went well.