Job Completion Survey - Rug Cleaning

• Reviewed By: Steve K.
• Location: Dallas, TX 75230
• December 22nd, 2018

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• Comment: The work done was a "re-do" of a rug that we were disappointed in after cleaning. . . within 24 hours of receiving our critical feedback, Dalworth called and rescheduled a second cleaning at no expense to us. . . This time the rug came back looking and smelling significantly fresher and cleaner. . . kudos to Dalworth for adhering to their client satisfaction objectives and doing a great job keeping me as a loyal customer. . . . even the best of companies run into service challenges one in a while, but the truly great ones do whatever is necessary to get the job done right and satisfy their customer. . . well done Dalworth!
• Overall Rating