How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: The rug is certainly much cleaner, but the colors ran into each other. The black ran into the beige in many places and the areas that had pet stains, only a couple, are even more prominent now. I dont know if the bleeding is to be expected or not, but I should have been warned that it might occur. I was charged more for pet stain removal, but that didnt work at all, only worse. Overall, it is much cleaner, and I would do it again if only I had known what to expect.The bleeding is my biggest concern....