Job Completion Survey - Rug Cleaning

• Reviewed By: Angela P.
• Location: Allen, TX
• August 3rd, 2019

• How would you rate the phone rep that took your initial call?
• Were we able to schedule your rug pickup and deliver at a convenient time?
• How would you rate the appearance of our service technician(s)?
• How would you rate the overall value for the service that was provided?
• How would you rate the condition of your rug when you got it back?
• How would you rate your overall experience with Dalworth?
• What was the problem you faced, and how did Dalworth solve it for you? Technicians should have identification to show when picking up carpets.
• Comment: Technicians refused to show my brother in law their IDs so he can know for sure they were who they said they were. I don't think he was unreasonable in his request. It was very unreasonable that your workers refused. That alone would make me hesitate in recommending you to others. Most of my family, friends and associates are working for Federal or are military and would feel the need to verify the identity of anyone coming to their house. Especially in the climate of scams we are in now.
• Overall Rating