How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
What was the problem you faced, and how did Dalworth solve it for you? I was told upfront that they could not get the stains out and that was the case. Was hoping for a better result, but completely understand as you were honest upfront.
Comment: I was told I would receive an email receipt and to date I have not received one.