How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
What was the problem you faced, and how did Dalworth solve it for you? Cost estimate too high.
Comment: Very happy with company and service. Had a question at pick-up about estimated cost, but Amy in the office answered my concerns right away. (The new computer system estimated the job to be ~$1200 but was actually ~$450.)