How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
What was the problem you faced, and how did Dalworth solve it for you? You ruined my rug
Comment: I was told my rug would be sewn or rewoven instead it was glued poorly. I could have repaired it better myself. I have waited 2 weeks for a call from a manager as I requested and have not been contacted.