How would you rate the phone rep that took your initial call?
Were we able to schedule your rug pickup and deliver at a convenient time?
How would you rate the appearance of our service technician(s)?
How would you rate the overall value for the service that was provided?
How would you rate the condition of your rug when you got it back?
How would you rate your overall experience with Dalworth?
Comment: It was a very good experience except that I was quoted one price on the phone and it was higher when the technicians came. They said the size was different, but it was not because I was looking at the rug and reading off the label on the phone.